How to create a simple timeline for council communications

When information is out of order, stress goes up. A timeline turns chaos into sequence, and sequence brings control.

A simple way to handle it

1. Choose a case timeframe.
2. List key emails in date order.
3. Add short titles to each event.
4. Add deadlines or promised follow-ups.
5. Review once per week.

Common mistakes to avoid

• Making the entries too long.
• Mixing feelings with facts in the same line.
• Forgetting to note “who promised what”.

How CareConnect helps

CareConnect puts emails, events, and follow-ups into one timeline. You can filter by date, person, and type without rebuilding from scratch.

Next step

Create a list of five events that changed the direction of your case.